Dell India — Laptop Dell Faulty- Refund not initiated yet

Address:

Kanakpura road, Bangalore

Hi sir,

My name is Atul Kumar & have bought a new Brand Dell Laptop on January 2022. The laptop was faulty and have asked for refund to Dell & Dell is taking a long time just to get the refund processed.

Multiple emails with dell, they say they will refund the amount but till date no refund is processed. Kindly Take Strict Action against dell.

I want to launch a police against Dell Technologies on their disastrous response on Dell Laptop.

Kindly find their Contact Information Below:

Grievance Officer
Mr. Saikat Ray
Senior Manager, Technical Support

Nodal Officer
Mr. Rahul Tripathi
Legal Counsel

Dell International Services India Pvt Ltd.
Divyasree Greens, Basement Mail Room
Survey # 12/1, 12/2A, 13/1A
Challaghata Village, Varthur Hobli, Domlur PO
Koramangala Inner Ring Road, Bangalore – 560071

Kindly take strict action against Dell Computers for giving a frustrating user experience. I am attaching my invoice herewith of purchase for your reference.

Would appreciate help for the same. Dell is not resolving my issue & I need a refund at the earliest.