Dell India — LAPTOP Dell G15 -5520

Address:

ChemIT Pragathi Nagar

Not at all worth going here, believe me, not even single star deserved, I don't normally give reviews, but this is the worst experience. I have brought a laptop from this place, I was over charged on the laptop price when I asked them why, they said they would install some genuine software's on the basis of on store policy, so I went a head and paid, and I was told that they will charge 2% extra because of the credit card charges as they told me, which I am not sure not many stores are charging us especially on the laptops (I enquired about it after the purchase all of the dealers said no to 2%), after making the payment and was about to receive my laptop, they turned on my computer and I was told to enter my details which I entered, and when I asked is this why you charged extra, they said yes, you can do this home also, and they even fought with me just because I asked that question.

Later after coming home, I inquired about the laptop price and enquired about 2% charges, all of the distributors said no to 2%, and the laptop price is way lower than at this store, they are also Dell exclusive distributors. I didnt worry about the money but if they can't answer a single question from a customer they dont even deserve to be in any sort of business where they face customers. I made the biggest mistake going here, if I didnt pay the amount I would have immediately left.