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Dell India

Dell India — Laptop Inspiron 14 5000 2 in 1

Laptop had to be taken to service centre 3 times in last 10 months. All software and data gets deleted.
Service centre says they can only provide technical support. i need to run here and there to get the software re-installed.

Looks like the agent has given a refurbished laptop instaed of new one. Rs 67000/- wasted.
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We are disappointed to know about your experience, Jyoti. Kindly drop in a DM to our support team @DellCares, on Twitter regarding this. They will certainly assist you further on priority.
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