Dell India — Laptop Replacement not done till date after DOA being issued

I was issued DOA on 09th December 2021 but I have not got my Laptop Replaced till Date.

Everytime I receive the Same Answer that Replacement team will call you but there is no response from them.

Neither Dell gives any Reply to the Emails I have sent.

Dell Support team is harrassing the Customer though DOA was issued to the Customer with the Services I have received.

I had to arrange for another Laptop to do my work and Paying Rent for the Same.

After such a service, I have not left with any choice but to go to Consumer Court for the settlement of my Complaint.

Since Dell Reputation is also at stake, I would like to give final chance till tomorrow evening for the Replacement of my Laptop or else I will be not left with any option to settle the Complaint at Consumer Court.
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We certainly understand this was not an ideal experience for you and would want to help you with the same. Kindly drop in a DM to our support team @DellCares, on Twitter regarding this. They will certainly get this resolved for you.

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