Dell India — Laptop warranty | |||||
Dell inspiron 15 3000 series Express service code [protected] First thing i heard was you warranty covers till november 2017 (for hardware mind you) when i placed the call (cool) after going through all your mundane exercises and (the support person mentioning herself professional many times over) i get slugged by you people that i need to pay for my battery (rs 2400 — payment first — 7 to 10 days for delivery — when i purchased the system got slugged around 1000 bucks for next day service with replacement service all over india) wow what a service. In your ad please put that we are bull company and our product suck — if you buy our product you are in dumps anyhow; just pay and dont bother to call us back. Fact: i have a hardware warranty for 3 years paid extra 1000 rs for the same. if i am correct battery is part of hardware of the system (universally it is true; but dell considers otherwise) Why do you make false promises for warranty services when you are not going to fulfill them. Yours unsatisfied customer (never to buy any dell customer), Umaprakash umapathy Was this information helpful? | |||||
Dell India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
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I have four complaint against dell india which no. is [protected], [protected], [protected], [protected]. but i have didn't any response for led replacement but customer care told me don't worry sir i have gaurantee replace ur monitor. my dell monitor is in gaurantee.
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The power button of dell laptop is not functioning properly.
I have to press the button 3-4 times n sometimes it does'nt start at all.
I have purchase it just 4 mnths back.
I have to press the button 3-4 times n sometimes it does'nt start at all.
I have purchase it just 4 mnths back.
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