Dell India — mis-alignment of the display hinge on my dell[protected] laptop

Address:

Madurai, Tamil Nadu, 625017

Sir,

I had gone for a dell inspiron 7000 series 7560 with 1 year warranty &1 year accidental damage warranty for cost of rs70, 000 from your authorized showroom avoiding my father's advice to go for hp of same configuration. I was sold a defective one with mis-alignment on its display hinge, within a short period of time i found the defect when searching for express service code, though i couldn't find it at the time of purchase now which was acknowledged by your service team that there is a mis-alignment. After paying 70000 for the cost of laptop putting aside my fathers word of going for a hp is it my fate that i have to use a defective dell branded laptop? It is highly shameful on the part of reputed company like yours not giving replacement for a defective on its hinge (Bezeless display) one which i had purchased within its warranty.