Dell India — misled and transferred me around - dell customer service = no stars

rhaworth

Address:

23116

Chat call started at 1208 pm 9/27/2017) contacting dell basic warranty support. My name is deepali.) could be helped after not being able to get a straight answer. Was told the needed the order number. Tried for an hour to get an answer if there was a number they could use to cross reference it. Eventually was given a number (Custimer support number[protected] \[protected]. Spoke with john, who didn't listen to what was stated and spoke over me. Tried to transfer me to a different department when i asked to speak with his manager (Stated there were no managers in, in his department) received the inbox of the department he had transferred me to.

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Comments

tejas p

from Ahmedabad, Gujarat

Hello

it's been only three months of purchasing Dell Inspiron 15 5000 series and I am having the problem at the start up . when I turn on the pc it takes 5 to 6 minute come in normal condition and there is a tremendous amount of lag.

so if you people can help me and suggest the solution for this problem.

thanks
Tejas patani

KUNWAR DOCUMENTARY

from Noida, Uttar Pradesh

Dell Latitude 3560 LAN port is not working within warranty term. Some times keyboard is not working properly. laptop service code HSN13F2 and [protected]. My address is Greater Noida 35 Yamuna Express way LHS facility, Jollygo food court.contact number [protected]