Dell India — Motherboard stolen instead speaker

Address:delhi

Hi all,

This is to inform you that I have been scammed at your service center, Master technology, B4 building no.56, Erose Building, Nehru palace, New Delhi. 110019.
I was Having issue with speaker but instead to fixing speaker, motherboard was changed without any information. Why speaker was not fixed in the first place? When job sheet or SDAR report is created no mention of motherboard change mentioned. And not even in the link shared to check the status for service request. No, transparency in the service. When spoke to service center manager, he said, now we will write and give to you.

New motherboard stolen from the Laptop while the issue is with speaker.

I want reply for the same otherwise first it will be social media and than file complaint That is FIR and complaint in the consumer court..

Reply ASAP.
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We are disappointed to know about your experience with us. Kindly drop in a DM to our support team, Dell Cares, on Twitter. They will certainly get this resolved for you.

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