Dell India — new xps 15 screen loose

Address:

Mysore, Karnataka, 570002

Hi,
In addition to my recent complaint about the keyboard, it was also noticed that the screen of my new xps 15, seems to be a bit loose and bouncing while i shut my screen. This seems to be a hardware issue.
Please do the required repair at the earliest. A visit from a service person is much appreciated. As mentioned in the previous mail, my laptop in the most essential part of my every day work.