Dell India — non availability of battery in the market for the dell venue 8 pro tab type t01d001 imei 35560 with model number st: b86wr02

Address:

147002

I am the purchaser and owner of dell venue 8 pro tab type t01d001 imei 35560 with model number st: b86wr02. The service centre of yours mention that its battery needs to be replaced. However the battery is not available in the market.
I am working in the punjabi university patiala in the department of school of management studies as professor. I have heard lot about your products and purchased this product but the non availability of the battery has surprised me that such a mnc company is not able to cater the needs of the customer. It is creating bad image in the minds of customer and giving bad sense of branding.
It is requested to make arrangement of the battery for the said model of the tab.