Dell India — not happy with customer support

Dell India — not happy with customer support

C Charan Charu H

I had a problem with my laptop and tried to reach tech support several times but couldn't get their service. Firstly i'm in germany and tried to reach the tech support from here. I will be connected to the tech support team and they will get all the details from me. After getting service code, they will say your warranty needs to be updated and we will transfer your call but my call will go for some other section and ask me to select the services but didn't take the input and finally call will be disconnected. My warranty will expire tomorrow and didn't get good support from dell to use this service. Was this information helpful? No (0) Yes (0)
Dell India customer support has been notified about the posted complaint.
2 Comments	Share
Submit Close

Related Dell India reviews

View all 3043 Dell India Reviews

Comments

Prabhjot12

from Chandigarh, Chandigarh

This complain is against premier computers B26-225 model gram. Ludhiana. They said we are not interested to deal with your problem after buying laptop.

Mohamed amjad

from Bengaluru, Karnataka

I buy a laptop of dell from ernamkulam, kerala.before warranty date I called dell customer care.they said I will call you.but no response.after warranty date I called they said you don't get warranty.after it they didn't give any help or service.i hope good response from dell company.
Service code :[protected]
Mobile number:[protected]