Dell India — Not providing warrenty of speaker

Address:

208019

I had buyed dell laptop inspiron 15 3000 series, express service code is [protected] on jan, 16, i had given the warranty for a year.Now my speaker is dead and the dell support is rejecting to provide warranty claim for speaker.They concluding that due to vlc usage it wont cover claim. I have already told them to come and check if they find vlc usage i wont take any warrenty cover.They are just transferring calls and are not coming to conclusion. I have paid 45000 bucks on this laptop and this laptop mousepad, usb port and speaker have stopped working. I want my warranty claim for this laptop.there is no customer satisfaction in this. I want my problem to be fixed or else I want my money refunded.