Dell India — On site warranty

Address:334803
Website:WWW.DELL.COM

Dear Team,

i purchase a laptop of dell company and they told me that there is a one year on site warranty but now when i complaint against my ;laptop then they are saying that we are not able to give you on site warranty first you need to troubleshoot if i will do it my self then what is on site warranty meaning and uses.

please resolve my issue ASAP i already mail them but they are not responding properly.
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