Dell India — pathetic customer service along with product

Address:	Nainital, Uttarakhand
Website:	www.dell.com

Hi team,

First time i bought something from dell (Haldwani uttrakhand) and lots of pain/inconvenience i went through. I actually bought a laptop inspiron 5m09k22 after few days start facing problems like the screen touch works in automation it gets minimize and maximize in the middle of any video. Took it to the same showroom where it was bought from.
The employee of that showroom does not know how to deal with such customers who are going through the serious issue they are there just to sale and not for anything. The worst thing is engineers are not even confident enough to tell that i am an engineer.
The head of that showroom name sumit yadav does not even have any skill of taking he was like ‘’bhai apko 2 customers ke beech ese baat nhi krni chahiye” hire some well-mannered people please, at least at the post of supervisor.

They asked to wait without any reason cause they guys did not even know the issue somehow after 2 hours they said leave the laptop for a day we will format it and check. After doing this again faced the same issue.

Pathetic customer service from call centre people too really fed up with this brand will not even purchase anything in my entire life same suggest on social sights as well. Hope will get the call log facility and get this checked.

Thanks,
Arun
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