Dell India — Pathetic services of dell

Address:

Gurgaon, Haryana

I just lost the CD that came along with the laptop. After exactly 1 year when warranty expired, the laptop started troubling with hang issues. As it was out of warranty, I just asked some technical person to format my system so that it speeds up a bit. But now after formating, it is asking to activate windows by putting key which I have lost with the Windows cd. Now I had no option but to contact dell and check how they can help me. I called their helpline at 10:15 am and ended the call at 12:45 pm without any solution. They were just transferring my call from one desk to another. I thought of contacting them on Facebook but again the response was vague. The only options I m left out with is to spread the word about the bad service I have got from Dell and prevent others from making mistake of buying such poor laptops of such self-centred company. Of course, this is not it, I'll surely take this case to next level and file legal complaint against the company.