Dell India — Poor product support

Address:

139 Sidhartha Enclave New Delhi 110014

Given my Lap Top Model XPS139360 for repair at Master Technology Nehru Place New Delhi on 22 Nov 21. Difficult to get them on phone Failing to contact sent email After a lot of struggle got response “Battery not available and Key board requires replacement. “ No one takes call on the no listed in Service Job Sheet ( Tag 71 NHXF2) Response sent to replace key board and intimate battery ref no . No response .

Product service station must be contactable . Had a real bad experience buying Dell product due to lack of product support
Regards
Gp Capt Ashok Marwaha
Mob +91 [protected]