Dell India — Poor service

Address:362265
Website:www.zasinfotech.com

Worst Service by Dell Center


I had purchased laptop from Dell before 3 years, recently i face a error regarding hard disk in laptop, so i went to DELL SERVICE STATION VERAVAL which is ( Zas Infotech ) . After few days they told me that hardisk is crashed and you have to replace hard disk. so we collect laptop from store without replacing hard disk. after that when we check the laptop there is no any screw in laptop around 17 screws are missing from laptop . so i went to store for make inquiry about screws and they told to bring laptop and pay 4000/- so they can replace hdd and fit screw. i asked for screw but they denies for it and talks like bullies. They charged 400 rs. for service but they do nothing with laptop.

Center details :-

Service Center name : Dell Service Station
Store Name : Zas Infotech
Mail : [protected]@zasinfotech.com
Contact no :[protected]

with regards
Dhruti Rav
[protected]
Was this information helpful?
No (0)
Yes (0)
Dell India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information