Dell India — Purchase order is not delivered

Address: Chennai, Tamil Nadu, 600077

Website: www.compuindia.com

Order for Desktop placed on 19-Sep morning

Still delivery date was not committed

every time same reply within next `2 days' it will be delivered

Also they quote Cauvery water dispute and Tamilnadu vehicles not able to come to Gujarat

This was a bluff because we are on business too and we know what is happening in these states on our day to day need materials

I have enquired customer care of ecom express (logistics partner) they updated 24thSep onwards no issue on their services due to Cauvery water.

Particular airwaybill number[protected] is not handed over at all to them

I request your support. Entire information what all Dell representatives (Ms.Meena.[protected]@dell.com & team attending customer services from Bangalore) update so far is not trust worthy.

My submission to the grievance office is

1. As a fully paid customer I deserve an update on delivery date
2. Built trust by sharing facts... I’m in no urge for product. But hurt by your heap of lies

pls respond to customer with DATE.