Dell India — Service breach: model-vostro-14, express service code-[protected], service tag no-28dt612

Address:	Gurgaon, Haryana, +91
Website:	www.consumercomplaints.in

Dell Technical support Service Request Number (#[protected]
Dated: 8th February 2016

As per above request number My problem is still unresolved even after 18 days of time.

Please find the mail below received from service center but no further steps taken place:

Dear Shiv,

It was pleasure working with you in our attempt to resolve the issue with your system.

This e-mail is sent to you as a follow-up of your recent interaction with Dell Technical support
Service Request Number (#[protected]

We have dispatched the required part(s)Motherboard and they shall reach you as per the scheduled delivery date & time.
Dispatch # [protected]
Please use the below link to track the dispatch status.

http://www.dell.com/support/incidents/in/en/19/


For any concerns or queries regarding the dispatch please reach out to us by sending an email to [protected]@Dell.com and we will respond at the earliest to help you resolve any open issue.


Thank you for choosing Dell.
Sridhar.C
Dell Consumer, Small and Medium Business
Toll free :[protected]
Website: http://dell.co.in/support