Dell India — service of dell laptop

Address:

Wardha, Maharashtra, 442111

My dell laptop inspiron 3543 service tag: 36gfl52 by on 25/05/17 that give some problem o[censored]sb3.0 and the bigest problem the laptop doesn't start only showing then dell symbol, that laptop i show in wardha showroom where frok the laptop is buy, they say that is doesn't possible to start then the laptop send in nagpur, that sir name ashishi sir, and that problen is occur in month of april, and that laptop totally complete now 2months there is not repair, and they told that processing processing how many time take till two months are delay, and we have send that laptop before 1 month of expired but they doesn't proceed for my laptop and till now 2 months are finish, now i also call then they said its take time and now they switch off the mobile phone, main think is that laptop not in my hand that laptop is in dell showroom.
If i known before buying dell laptop that the service of dell is very poor then i dont buy that dell laptop,
I want to repair my dell laptop within 2 days otherwise refund my 46, 500₹ (Price of laptop) or delivered me same new laptop...