Dell India — Service was delayed past 2 weeks

Karthikeyan04feb

Jan 19, 2022

Address:

The Nilgiris, Tamilnadu

Sir i have raised a complaint against my dell laptop service before 14 days, I got a call from your technician on 13th January, they said they can't come and will be available on 16th. But they haven't come. Your supportive assistant said me that I'll be getting on 18th, next they changed it for 19th. They are saying me that they tried to reach me but i was unavailable, no call i got by your technician. Now they scheduled it for 21st. I'm working here, not just Sitting simply here. I'm leaving my work, since past 2 weeks. Please take kind notice

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Jan 19, 2022

Updated by Karthikeyan04feb Please take further actions

Jan 19, 2022

Updated by Karthikeyan04feb Hi,
This is an automated message to share the service request number for your reference:[protected], for the Service Tag: G56S2B3. Our experts will continue to answer your queries and assist you further until resolution.

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Dell Social Media Team

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Comments

Dell India

Jan 20, 2022

This is surely not how we intend to function. Kindly write to our support team @DellCares, on Twitter via a DM regarding the same. Please be assured that they will help you with the way forward.