Dell India — sold a faulty laptop of dell. model dell lt insp 15 (3585) from door computers pvt ltd, city centre. durgapur-713216. west bengal

Address:

city centre, city centre

Against:
Dell inspiron
Sold a faulty laptop of dell. Model dell lt insp 15 (3585) from door computers pvt ltd, city centre. Durgapur-713216. West bengal

The machine stop working from the 1st day of purchase and had submitted twice to door computer pvt ltd (Aan authorised showroom of dell) to resolve the issue.
Want a replacement of the said laptop but door computer service is not align for the same.

Need corrective action on this