Dell India — two month no response - dell monitor cable issue

Address:

Shimoga, Karnataka, 577205

I received dell monitor a separate order for my dell laptop to have dual screen connectivity. While both orders placed same day i was sent an incompatible cable with the monitor and the vga cable was missing. Inspite of the telling the purpose of the monitor a non supported cable was issued that will not fit with the dell laptop. Since 2 months as many calls and emails but issue not resolved.

Around 2months no one is assisting me on this issue properly including the dell direct sales team who took the order. Mr. Pallav a support sale staff is a useless personality who promised sending vga cable a month and half back but dosent respond and when picks up the call he cuts it saying busy.

I am a corporate customer and this order is a corporate order this is the kind o[censored]nprofessional and unethical behaviour. Moniot is still not in use as i don't have the cable. Its two months.

They missed buling camera on my laptop order and now somehom progressing which is again 2 months.

Dell is really fooling all customers and abosolutely not post sale support. Missing accessoriens in the package and every order is a pain.

Shame on you dell. Your unprofessional attitude will soon bite you. Customers stay away... I was an employee with dell back in ages its no more the same dell.