Dell India — unsure about the product

So, i bought this pc from dell showroom some 2-3 months ago for some 35k. The inner specifications of the pc tell that it is inspiron 15 3584 but the sticker near the keyboard says it's inspiron 15 3000. I was told this was the slimmest inspiron ever. I feel a bit cheated. Please see to it and help me asap!. I desire a full explanation regarding it as it's my right and your duty. Also i didn't noticed any problem in the working of the pc, yea sometimes it's speakers do misbehave producing a chirrrreeuupp sound for a second or two. Else everything seems okay but i feel i"m handled with an older version pc while being promised of the latest pc.
Was this information helpful?
No (0)
Yes (0)
Dell India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have booked laptop with order No.[protected], SR No.[protected] in the month Sept 2019 but till date not received the product of payment even with regular follow ups

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information