Service tag7PXJ863
EXPREE SERVICE Code [protected]
This is inform u that after 5 days of patience n mental torchure of dell technical support. That i bought dell g5 5500 on 15th june, but got defective piece with screen bleeding tn dell retailer changed n gave new piece on 21st june.
Later on 25 th june got wifi disconnection issues on that day called to dell technical support, he was online from 11.00 a.m to 6.30 p.m n uninstall old windows n reinstall it. Again got same problem 26th we called to twchnical team again did same process but problem was not reaolved.same thing is going on from 25 to till 30th all r doing same process bit nothing new step taken.
Actually it's not my cup of tea, but my son's education need to buy this range laptop. While writing online university exams he lost wifi connection n exam was disconnected. So u think how far it's bearable.its child future. Even though patienly waited n said them to resolve it. But no action was taken.
I request u that consider my problem as emergency action n replace my laptop r refund my amount.
We r from below middle class, u can understand how difficult to spend 90000 rs, moreover mental pressure n wifi disconnected while writing university exams.
I hope u understand situation n resolve it as early as possible
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