Dell India — Worst service and pathetic technical solutions | |
I bought laptop and after a week of purchase start getting different issues. When I report problem, every time so called "skilled employees" restore the system without debugging the issue. Warranty term says in case of major failure within 30 days only parts can be replaced but they never identify the root cause and keeps on doing some small thing and ask to watch system performance for next week. And once due date passes and somehow I managed to identify the root cause then the senior immature guys just read out warranty without considering the facts and you won't get the system replacement. I have used Dell laptops, but this would be my last and will make sure it would be last for everyone. I'll not suggest this laptop to any one. There is lot better options available outside with better price and better customer service agents, who listens and rectify the problems. DELL IS CHEATER... BE AWARE Was this information helpful? | |
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