Dell — Laptop i purchased is not satisfactory

Address:

Kolkata, West Bengal

Hi,
I have purchased a Dell Laptop from SUPREME - THE IT MALL of 35, Chittaranjan Avenue, Kolkata - 700012 on 19/09/2015. The description of laptop is LAPTOP DELL AMD E1-6010/2GB/500/W8.1/15.6" INSPIRON.
The sells man told me during purchasing the device that it is latest version and very good in operation.
But once I start operating this laptop, it is very slow, unresponsive most of the time and get hang.
I went to SUPREME MAL Service centre for help as they promised. But they adviced me to contact with you.

My request to you to replace this Laptop as soon as possible. I can't work with this laptop.