Dell Laptops — New laptop headphone jack is not working properly

New laptop head phone jack is not working with branded head phones. And service team is not giving proper response . They dont have resolutio and giving excuses and talking in air.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

No any response from Dell technical team.
No one from technical team want to diagnosis the issue. Everyone talking in air.
Every time new person is handling issue & he is repeating full cycle again and again. They are wasting customer time and passing time.
Technical team is not talking technically.
Please do needful ASAP.
We regret to know this. Our Dell Carry-In Service Centre will assist you better with your concern. To get the details of your nearest service centre, please click on http://bit.ly/Dell_CarryInServiceLocator.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information