Dell — USED/DEMO UNSEALED DELL INSPIRON 5584 LAPTOP DELIVERED

Address:

Katni, Madhya Pradesh

This is regarding purchase of New new Dell Inspiron Laptop Model details as mentioned below: Model: Inspiron 5548 X560557IN9 5Gi550U/8GB/1TB8GB/AMD4GB/W8.1SL/15.6T/3D SERVICE TAG: 8JYKW32 I have purchased the above mentioned DELL Inspiron laptop from DELL store at Jabalpur The Invoiced dated 13/06/2015 and delivered on 15/06/2015 at home address. (Rajesh Sabharwal, ACC Colony, Banglow No - 4, Kymore, Dist Katni, 483880) But during delivery the SEAL of the Laptop box was UNSEAL (already open) and during operation it was found that one of the tab key is not functioning properly. Moreover, we have finalized the product at the mentioned below shop of DELL store after checking the demo product at the store on 11/06/2015 and received the product on 15/06/2015 but as clear from the screen shot the software was loaded on the system on 11/06/2015 i.e. 02 days back of our shop visit and finalization also in the login history its showing that the 1st login was on 26/05/2015. The store owner committed for supply/delivery of fresh and sealed product of above mentioned Model as the same was not available with him at that instance. Considering the situation and on faith we made the payment of Rs 68500/- through credit card on 13/06/2015. But the product we received on 15/06/2015 was the same piece demo which we have checked at DELL store on 11/06/2015 at Jabalpur DELL store. DELL EXCLUSIVE STORE COMPUTER BAZAR Shop No- 4, Anand Apartment Home Science College Road, Wright Town Jabalpur, 482002 M.P Please arrange to replace the delivered used/demo piece with fresh sealed one. Kind Regards, Rajesh Sabharwal Mob No - [protected]