Den Networks — behavior and wrong commitment

Address:

C block, plot no. 60, Flat no. B-3, ankush appartment, Shalimar garden ext 2, sahibabad ghaziabad, U.P, Near shiv chowk, Ghaziabad, Uttar Pradesh, 201005

Box no.[protected]
Mob no. [protected], [protected], [protected]
I selected the package of Rs 150 with star plus pack, sony pack, zee tv pack, discovery pack, kids turner pack and i requested to add single channel of color..
According to the local cable operators i talked with Anju and she declined that single channel cant add and she talked with me in very atrocious manner and in a very abusive language..
Then i talked with customer care number on 20th feb and they said single channel is allowed.. And they registered my complaint for there behaviour and for channel request with them..
I called again to customer care number on 26th feb and they transferred my call in senior department with Mr Mohan and he again registered my complaint.. After no response today (24th feb) i called in customer care no. 5 times.. All the times they transferred my senior department and nobody answered my call in even on hold of 18mins.. All the times all the team did same thing with me.. And when i tried to talk them on my registered number so call is not connected all the times when i tried.. But when i tried from alternat number so call got connected..
I don't know for whom i complaint first... For anju as she declined for single channel and her behavior... Or for CCE or for senior departments..
I just wants to say gudbye to Den network please take your setup box now.. If team is not cooperating with me so why should I now?

Thanks & Regards
Mahi