Den Networks — channels not coming

Address:

Ghaziabad, Uttar Pradesh, 201010

Hi all,

I bought the package of 502 and paid it to the cable operator beginning of this month. However today all the channels are blocked and when i asked the cable operator he said that it is blocked by the customer services team and the only package active right now is of 245, when asked about when will it be unblocked the cable operator said it will be unblocked in couple of hours so by 4:00 p. M. Today that is 24th february, but the channels are still blocked and i am unable to you watch any of the channels that i subscribed for. So i called to cable operator and asked what happened he said he cannot give any update on this and not to call him again.

I tried calling you customer care services toll free number but unable to connect and hence unable to log in complaint for the same. So i am login this complaint in written, please make sure that i am not search for something that i am not able to use so please enable all the channels as soon as possible pictures a part of 502 package. Also make sure that i am charged on pro rata basis as i will not be paying for something that i have not been able to use.

You can write me an email and update me on the status on my email address all you can call me on my number[protected],.

Regards,
Uma
Emai - [protected]@gmail.com