Den Networks — non activation of my subscribed pack & den forced customer & subscribed forced package on customer | |
After changed framework in cable tv industry by trai, den has still forced me as it's consumer to take pack subscription of his choice and not of my choice. Despite my repetitive complaints to den as my cable service provider i. E. 5178245, 5189597 filed 12 days back on non activation of my first ever plan request made online as per new trai regime, which was also shared by me with den lco, with nodal officer, source roy chaudhary, deepak dubey, den customercare, nodal office contact no.[protected] via endless calls/mails/sms and also despite already submitted online package request of mine available to den online on den web portal, i had also personally visited and gave lco in writing each detail of my plan including plan id, pack/individual channels, amount and else, where in my that visit, i asked him to start my chosen package of my choice and collect payment of my new chosen online package of my choice and then den lco outrightly refused to start my online plan request and refused to take payment of my first ever online plan as per changed regime. My already shared plan details with den nodal officer, saurav roy chaudhary, deepak dubey, den wecare and den lco on various occasions & platforms are as under: I claim and demand to immediately activate my below package for card no.:[protected]. Packageid: den[protected]. Pay= rs.211.4+ 18%gst=rs.250.0 Packagedetails: Dd channelspack: *basedoordarshan Broadcasterpack: *sony-happy india 39 (A) (Sony0004a):10channels : Sony yay, sony bbc earth, sony max 2, sony mix, sony pal, sony, sony sab, sony max, sony wah, sony ten 3. *ala-carte : 1. Zeebusiness 2. Cnbc awaaz 3. Wb 4. Zoom 5. Bindass 6. Star utsav 7. Star utsav movies 8. Den rang 9. & pictures 10. Stargold 11. Filmy 12. Zee bollywood 13. Enter 10 14. Zeeaction 15. Moviesok 16. Wow cinema 17. Utvaction 18. Denmovies 19. Local movies 2 20. Utvmovies 21. Star gold select 22. Discoveryscience 23. Epic tv 24. Natgeowild 25. Den rcc movies 26. B4umovies 27. Oscar movies 28. Zee anmol cinema 29. Housefull action 30ac-b4umovies 31. Movie house 32. Cinema tv 33. Denamite 34. Mastii 35.9xm 36.9x jalwa 37. B4umusic 38. Wow music 39.9x o 40. Mtv 41. Zing 42. Mtv beats 43. E24 44. Zee etc 45. Den hitz 46. Hindi movies 47. Denclassic 48. Channelv 49. Denkarishma 50. Den digital 51. Magic of cinema 52.9x 53. Music xpress 54. Zeepremier 55. Mtunes 56. Den cinema 57. Housefull movies 58. Denhpkg11 59. Star movies action. Total channels:25+10+59=94. It is more than 10 days now as per trai guidelines to resolve customer complaints in maximum 10 days, where den just like in its service delivery again failed in the adaption of changed industry framework installation parameter as well to do so. Help from this dictator den & from its incompetent employees at all levels of escalation matrix and collapsed den system and activate my above package without further delay and end this prolonged agony. Shri niwash Set up box no.:[protected] Was this information helpful? | |
DEN Networks customer support has been notified about the posted complaint. | |
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Plzz activated hd channel
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