Den Networks — Very very bad salesperson and customer service

Address:New Delhi, Delhi, 110034
Website:www.denboomband.com

Dear concern,
This company is a very fraud company, fraud and fake customer, and the biggest frauds are the sales person. I am telling my full matter, I am using my connection of Den networks from last one month and i paid 1947rs. amount by cheque to this company sales person(Shyam Kumar). But today on dated 24-Feb-2016 the technical person of this company came here at my house and tell me about removing my connection due to cheque bounce, but in my account details the amount has been deducted. I don't know that why every person telling different things, Den customer care telling that my cheque has cleared but the technical person telling that it is a demo ID and we will remove your connection due to my cheque bounce. So i am submitting this complain i have also attached my cheque in below attachment. Please do the needful. If it will needed i will give my account details also.


Regards,
ALOK RANJAN
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Still now there is no any response came from company side... this is biggest thief company in this line, these types of company should be fully band. I am also attaching my bank statement form my payment confirmation of rs1947 in favour of den networks.

Dear Alok,

Firstly please accept our sincere apologies for the unsatisfactory experience you've had. However, we request you to share your account number (user id) along with registered contact details so that we can get in touch and resolve all your pending concerns!

You can also mail your complaint to [protected]@denonline.in and we will be happy to help.

Thank You,
DEN Boomband
Thanks for the response but please resolve my issue as early as possible my details given below, my user id is blocked from your side so please tell me the authentic reason of blocking my ID,

User ID - A_151735,
Registered mobile number- [protected].
Registered mail id- [protected]@gmail.com
Dear Alok,

Thank you for sharing the details! Please be rest assured that our Customer Care team will contact you today and assist further.

For further correspondence you can also mail us at [protected]@denonline.in and our team will be happy to help..

Regards,
DEN Boomband

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    236, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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