[Resolved] Dewan Housing Finance Corporation [DHFL] — account statement (pending loan amount) | |||
It has been pathetic experience till now with dhfl. No customer care is cooperative nor the branch executive. While visiting branch there is no proper answer is given. All uploaded customer care number are invalid. Customer taking loan from dhfl has to visit branch compulsory. I just needed pending loan amount left to paid. My whole day went in vein just to connect executive. That too was not successful. Also there is no reply on mail which i have sent on [protected]@dhfl.com. Post registration on customer portal still i can not find pending loan amount to be paid. Was this information helpful? | |||
Jan 5, 2019 Complaint marked as Resolved First of all there was no step taken to solve the problem from company. I have not received no call from company. Every time i have called different branches where i have got no proper response or no response at all. My email id - [email protected]
My only request is I require account statement (pending amount) by not visiting branch. Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint. Verified Support Jan 08, 2019 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Abhi, We have forwarded your query to the concerned team. However, request you to share your mobile and loan account number to help us trace your issue and resolve it at the earliest. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL Verified Support Jan 09, 2019 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Abhi, We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours. Regards, Team DHFL Verified Support Jan 30, 2019 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Abhi, We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL | |||
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+91 22 6600 6999
+91 22 6106 6800
201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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