[Resolved]  Dewan Housing Finance Corporation [DHFL] — account statement (pending loan amount)

Address:Thane, Maharashtra, 401.203

It has been pathetic experience till now with dhfl. No customer care is cooperative nor the branch executive. While visiting branch there is no proper answer is given. All uploaded customer care number are invalid. Customer taking loan from dhfl has to visit branch compulsory. I just needed pending loan amount left to paid. My whole day went in vein just to connect executive. That too was not successful.
Also there is no reply on mail which i have sent on [protected]@dhfl.com. Post registration on customer portal still i can not find pending loan amount to be paid.
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Jan 5, 2019
Complaint marked as Resolved 
First of all there was no step taken to solve the problem from company. I have not received no call from company. Every time i have called different branches where i have got no proper response or no response at all. My email id - [email protected] My only request is I require account statement (pending amount) by not visiting branch.
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Abhi,

We have forwarded your query to the concerned team. However, request you to share your mobile and loan account number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Jan 08, 2019
Updated by Abhi Poojari
Loan code : 00000760
Mobile number : [protected]
Verified Support
Jan 09, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Abhi,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL
Verified Support
Jan 30, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Abhi,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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