Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — changed interest rate in same year four times, forced insurance of their choice, pemi gone waste as interest changed 4 times in same year

compliants_Dave

from Mumbai, Maharashtra

Address:	Hyderabad, Telangana, 500090
Website:	my.dhfl.com/wps/portal

Loan Code: 00004753 Loan Amt: 2263231 Period : 15 Yrs

Interest changed 4 times, so much burden increased.

EMI DETAIL INTEREST RATE REPAYMENT
Amount Date
23719 01/06/2017
Type Rate Date Rest Type
VARIABLE 9.22 % 11/06/2018 MONTHLY
VARIABLE 9.05 % 11/04/2018 MONTHLY
VARIABLE 9.47 % 10/08/2018 MONTHLY
VARIABLE 8.85 % 01/01/2018 MONTHLY

Insurance also was forced of their choice. 2.5 LACS Pre emi was also paid to reduce the burden of months but all gone waste as frequently and illegally interest rates are changes, customer care doesnt respond properly.

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Dec 28, 2018

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Customer,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Verified Support

Nov 22, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Customer,

We would like to inform you that we're unable to trace your details. Request you to share with us your Loan Application number, Branch of loan account, Name of the Loan account holder & mobile number. For further assistance, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL