Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — charging emi without disbursement

Swati Deorukhkar

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 400605
Website:	Responses.dhfl.com

Please note my loan account details.
Loan account no[protected]
Swati deorukhkar

As my sale agreement was done on 31st august 2018.
Original sale agreement chain agreement and noc submission was done at dhfl thane branch on 20th september 2018.
And it was inform by dhfl loan disbursement will done on 5th october 2018.
Prior to this date my pre emi was deducted from my account rs 6651 on 20 sept and emi of 55000 inr detucted on 12th october 2018. But till loan date disbursements is not done. Without loan disbursement how can dhfl charge emi. They issued my next cheque also for nov.
This is unethical and really frustrating.
Plz stop my emi until i get disbursement for home loan of rs 62 lakhs.

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Jan 2, 2019

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Swati,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Verified Support

Nov 29, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Swati,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL