[Resolved] Dewan Housing Finance Corporation [DHFL] — cheated me with fraud commitment | |||||
Terrible experience with dhfl noida sector-2 branch by mr. Sachin kumar (Branch help manager & contact no. [protected])& mr. Devender (Sales executive & contact no. [protected]) Loan application no. Is 01557941 I have applied a loan almost 6 month ago. Loan was sanctioned even 3 emi deducted from my account but cheque was not hand over to us and they said your cheque is returned due to some pending documents. Again we applied with all documents & verification. Finally mr. Sachin called me to come on one sunday with my wife to signed the required documents as loan was on the name of both. They given a documents to sign where loan amount is 13, 27, 410 & roi is 10.5% & tenure is 30 years when we denied to sign it. Mr. Mohit & mr. Sachin kumar told us that they took maximum and it will reduce. We signed it after their assurance. After that loan is disbursed. I called mr. Sachin to give the details of loan and he was saying will give u shortly. Suddenly after 15 days i received a letter where story is different. Now the loan amount is different 10, 42, 909 & roi is 10.5% & 30 years and emi amount rs. 9543/- I called mr. Sachin kumar & mr. Devender but they didn't pick the call and leave a reply i am busy cal u later. Then i called dhfl customer care & according to them roi is 9.75% and emi amount is rs. 8969. No i am confused which is correct. The document which i signed or what i received or i got confirmation from customer care. Then i again contacted mr. Sachin & mr. Devender, according to them the person who sanctioned the loan is not in office now will let u know once he returned. And when i remind him about their commitment to change loan amount, roi & tenurity, they simply denied and told me that their no discussion on tenurity. Now my simple question from you 1. If i didn't discuss then how roi and loan amount changed. 2. If i can pay rs. 8969/- for 30 years why not rs. 9892/- for 20 years (If supposeroi 9.75%). Am i fool that for only rs.923 i will pay next 10 years This is one part and 2nd part is they got signed me on a roi of 9.25% and taken emi on 1st 10.5% and now on 9.75%. If i am not getting a satisfactory resolution from dhfl team then i will go consumer court for justice. Hope a quick resolutione. Request from home loan takers - don't believe on these cheters. They will make u fool to complete their months target and to get there salary. They will play with your emotions and hard earned money. I personally suggest don't go dhfl for home loan. Pankaj kumar barnal & soniya sahu [protected] Was this information helpful? | |||||
Oct 18, 2017 Complaint marked as Resolved Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint. Verified Support Sep 12, 2017 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Pankaj Barnwal, We have responded to your concern via Facebook. Kindly acknowledge the same. Regards, Team DHFL | |||||
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201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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