[Resolved] Dewan Housing Finance Corporation [DHFL] — complaining about rate of interest

 
1 Review
201, 2nd floor, Vipul Agora, Mehrauli-Gurgaon Rd, Gurugram, Haryana 122002, Gurugram, Haryana, India
 Lbanthal on Apr 19, 2019
I have taken home loan from dhfl in november 2017. At that time my rate of interest is 9.25%. But now after 1 and half year my interest rate is 10.70%. I am really shock when i got rate of interest increase mail from dhfl. I have also send mail on [protected]@dhfl.com regarding this issue. Now rbi reduce rate of interest for home loan. But i dhfl is not following rbi guidelines. When one take home loan dhfl tell me we follow all rbi guidelines. Please do the needful.
Complaint marked as Resolved May 24, 2019

Complaint Status


[Apr 19, 2019] Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 22, 2019
Dear ‎Customer,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Updated by Lbanthal, Apr 27, 2019
My mobile no is [protected].
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    Dewan Housing Finance Corporation [DHFL] - complaining about rate of interest