[Resolved]  Dewan Housing Finance Corporation [DHFL] — Complaint — not disbursing hl from 22nd feb 2106

Address:New Delhi, Delhi

Dear Naresh Girdhar
As no revert from your side.. and after lots of presuurisation I am putting this case to consumer court.
I visited to your office yesterday but no one allowed me to meet with as you were in office. And yours sales team really frustrated me. Yesterday their status is yes now they are saying no .

You guys even cant check your policy while approving case that’s mr. himanshu;s case on same property approved in this month and mine n

Actual Problem

as my case logged in safdarjung branch on 1st feb 2016 and case sanctioned on 22nd feb 2016.
After that me and my husband continuously following up the sales person Mr. Subodh and I think he is in team of Mr. Raj.
Before login I confirmed from sales person on telephonically is "G1 property in Uttam Nagar delhi" is in your list, after his confirmation I have selected my property and continuously following . Sales always said, no probs in property but taking time as same property on the name "HIMANSHU", which is disbursed on last month. Then he will disburse my property. Sales also filled up my Disbursal kit on 26th march and also taken 8 ECS cheque with a promise that my case will disbursed on 31st march. But still no revert and now when we called him in morning today he saying, so many approval is going in MCD and all rubbish with attitude.

My concern is only that, when my case sanctioned on 22nd feb then why you guys have taken so long time disbursal and all fake promises. If this property is negative then again why.. HIMANSHU‘s case disbursed with same property on 2nd floor... pls revert this is a complete customer harassment.
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Aug 6, 2021
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I am tuna samal, i have apply for a home loan since 75 day in my nearest branch at Bhubaneswar. But he harassed me.
They are charging for closure charges and as per agreement signed between us there are no for closure charges

DHFL — Policy no 000327755

Fraud policy conditions, late receiving of documents, wrong mobile number.

DHFL — Agent gave wrong info abt the policy

The agent told me to pay 40, 000 every year and in the fifth year you wil get 3, 60, 000. But when i went to branch i got to know about the truth. I want my money back which i paid for three years.

DHFL — regarding clearance certificate of mortgage loan no:5080.

I, have cleared the mortgage laon amount 2 month ago & they said, they well inform to collect the clearance certificate. But still i have not received any in formation from DHLF MYSURU BRANCE . LOAN CODE NO:5080.
Dear Rajninidhi,

We are keen to assist you with your concern. Kindly message us your loan application No., applicant name and the Branch from where the loan has been availed with us for further processing of your request.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team.
Dear Yogitha,

We are keen to assist you with your concern. Kindly message us your mobile no. and email ID where we can contact you.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team.
Dear Mr. Arokiaraj Anand S,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours. Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.
Dear Yogitha,

We would like to inform you that we are yet to receive your contact details.

We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Dear Yogitha,

Your complaint is o[censored]tmost importance to us. However as we have not received your contact details your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone[protected] for further assistance.

Regards,
DHFL Team

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    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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