[Resolved]  Dewan Housing Finance Corporation [DHFL] — Details regarding stages of project completion, amount disbursed and EMI raised accordingly.

Address:Thane, Maharashtra, 400605
Website:www.dhfl.co.in

My Self Mr. Sadanand Khilare took loan from your bank for the under construction Property
in Karjat.
DHFL Load Code: 00006461
Sanctioned Loan Amount: INR 4, 48, 456/= (Four Lac Forty Eight Thousand Fifty Six Only)
Name of the project: Liberty Horizon, Karjat
Nature Of Property: 1 RK Flat.
Status Of Property: Under Construction
Pre-EMI prior to 1/10/2016: INR 2, 625/=
EMI charged on ward 1/10/2016: INR 4, 552/=

Said project is started on ... and till the date construction is in
progress. I have personally visited the site and observed that the construction for said
project is in suspended state from last several months. Since, you are banker and as per
process; Banks/Bankers responsible officer always visits the project to check and verify
the percentage completion of project and there after releases the amount to builder
accordingly.
As the project is still in progress and not completed bank shall only take the pre-EMI
amount and not Full EMI amount.

Sir, please provide me the details of percentage of Work completed by the Builder and
subsequent proportionate amount disbursed to builder. Also provide the details of pre EMI
amount charged to me along with date of visit, percentage work completed, amount
disbursed, per EMI status accordingly with each stage of completion.

Current Bank is charging me a EMI for Total Loan Amount viz. INR 4, 552/= (Four Thousand
Five Hundred Fifty Two Only). I feel that this is against the principal and injustice on
me.

I have visited the Thane Branch on[protected], they are saying the system issue. But why
should i suffer ur problem. They didn't resolve the issue.

Requesting you to kindly start my pre Emi & provide me the above mentioned details and
justification regarding why the Full EMI is charged.
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May 27, 2017
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Sadanand Khilare,

We have forwarded your query to the concerned team. However, request you to share your email ID and contact number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Apr 06, 2017
Updated by sada1975
stii not resolved the issue
Verified Support
Apr 25, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Sadanand Khilare,

We understand that our customer care team has looked into your query and provided the best possible resolution via email. We hope we have been able to clarify the concern raised by you.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on[protected].

Regards,
Team DHFL
Complaint comments 

Comments

My son applied for home loan for rs.16 lakhs for construction n land loan for 18 lakhs.what is percentage amount to be released at various stage of construction
Nagarajan
Dewan Housing Finance Corporation [DHFL] Customer Care's response, May 15, 2017
Verified Support
Dear Mr. Nagarajan,

We are keen to assist you with your query. Kindly share your email ID, mobile & loan a/c no. so that we can contact you.

Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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