Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — disbursement cheque not handed over

Gurav1234

from Pune, Maharashtra

Address:	Thane, Maharashtra, 401202
Website:	nil

Loan application no. 01800429
Dhfl vasai west

Applicant: arati shantaram gurav

Dear sir,

Myself had applied for housing loan with your branch in vasai west. Your agent have collected all required documents and processing fee from us and was suppose to hand over disbursement cheque to seller by end mar-2018. But due to some reason cheque was not handed over. Later he kept giving different dates to hand over the cheque, but all dates were in vain. Also he started giving different reasons for not handing over the cheque. Now he is not responding at all. Then we went to your bank branch to know the status but no one in your bank ensure us that cheque is ready or will be handed over on which date.

Request to please look in the matter seriously and revert back asap.

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Jul 28, 2018

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Gurav,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Verified Support

Jun 27, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Gurav,

We trust that our team has addressed your concern via email. Request you to kindly acknowledge the same to help us assist you further. Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL