[Resolved]  Dewan Housing Finance Corporation [DHFL] — fooling around the customer for home loan

Address:Hyderabad, Andhra Pradesh, 500061
Website:www.dhfl.com

Dear Sir,

We have applied for home loan in DHFL in last month we have given all documents which are required for loan I spoke to Mr. Srikanth one of the executive, i met him an gave the relevant documents also he asked me for immediate cheque of rupees 3000/-. We have received loan sanction message with application No. 01723388 & also mentioned to contact DHFL sales executive for details.

After so much background check for the application DHFL staff executive had come up with (letter of offer cum acceptance) on. 26th Feb 2018 with complete terms and conditions of the loan and also taken the applicant & co applicant signatures for further procedure.

An agent Mr. Mallikarjun turned up to my husband (co applicant) and asking for bribe for faster services with now hassel to process the application.

I am calling Mr. Srikanth since 20days till now i am calling many more times they are giving me a run around.I am not against the company but yes the executives are fooling around the customers without prompt response. I still have a hope with the positive reply from your home loan department. We have already paid Sum of Rs.5 lacs to the builder for purchasing of the property in which i will be in loss of that amount as we still not paid with any sanctioned loan within the sale deed agreement time. I am in a big trouble now. Please help me i need loan as soon as possible.

If we are not given any conclusion of the loan, we are forced to approach CONSUMER COURT for fooling around the customers though the report is shown negative.

Thanks & regards,

Rahul Tumma
[protected]
(Co applicant)
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Apr 30, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Rahul Tumma,

We have forwarded your query to the concerned team. However, request you to share your email ID as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Mar 29, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Rahul Tumma,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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