[Resolved]  Dewan Housing Finance Corporation [DHFL] — forced to succumb for such unaccepted conditions and show their rules

Address:

Ahmedabad, Gujarat, 380007

I have applied for hl through dsa. Initially they didn't inform me about charges & mandatory insurance's amount. Dsa wasted my two months for loan process. After my rigourously follow up i got loan sanctioned but was shocked when i had gone through their various charges and height of wonder was that when they forced me to succumb to get insurance of 2.5 lakh with loan. I had visited dhfl branch at ahmedabad and raised my issues about my non acceptance. The way they treated and behaved very rudely i felt that they were only interested to take advantage of customer's need of finance and show the bank's rules & regulations. I had filed complaint at authorities of dhfl through email mentioned on their website on dated 27th august.17. I have filed complaint at nhb too on 29th august 17. But i didn't receive any satisfactory call or email for resolution. They send me acknowledgment & formal mail like they are doing just formalities (Dhfl & nhb both). I am ready to take insurance but it would be affordable and reasonable. If i have 2.5 lakh additional amount to take insurance then i don't need loan and i am enough capable to manage my financial crisis..!! For any middle class person, they never afford this huge amount of insurance and charges. So request you to help me to get justice & finance as well. I solicit your support and co operation.
Your prompt revert along with action will be highly appreciated.
Yours faithfully,