Dewan Housing Finance Corporation [DHFL] — Fraud in EMI Repayment schedule and Rate of Interest is not changed when RBI is cut the REPO rate

Address:

3415/B 5TH CROSS RAJAJINAGAR BANGALORE

I have taken loan from DHFL on 1st April 2017 and i have paid the EMI up to date about 47 EMI's. When i have asked them to share the repayment schedule, i am surprised to see that the EMI calculation is made for 227 months instead of 180 months, which i have taken loan for 15 years. When i have written to them, from branch to corporate office and the CEO. They are not giving the proper answer rather they are asking me to visit the branch office to explain the EMI schedule.

Please help me in fixing my EMI schedule. Also, i am doubting the entire dhfl system that, may be all other customer might be undergoing the same issue. Kindly look in to the same.

Secondly, I have taken loan with variable rate of interest, DHFL has increased the EMI amount when the REPO rate was increased by RBI, but DHFL has not revised the EMI amount when the RBI has reduced drastically the REPO rate due to COVID-19 situation.(Attached the statement screenshot for your reference). Please help me with reduction in the EMI with effect from RBI notification in reduction in REPO rate.