[Resolved]  Dewan Housing Finance Corporation [DHFL] — Harassment from Collection executive

Address:Mumbai City, Maharashtra, 421501

[protected] Forwarded message[protected]
From: shailesh hejmady
To: [protected]@dhfl.com
Cc: kapil.[protected]@dhfl.com, [protected]@dhfl.com
Bcc:
Date: Sat, 27 May 2017 11:00:54 +0530
Subject: Re: Harassment from DHFL Collection Team LOAN Number 1162
Today got a call again from Mr Ganesh instead of depositing the cheque for entire due

Is DHFL seriously gone crazy. Your guy comes to my door step and say give me cash or else I will put notice

This really bull #### that you all didn't even bother to revert

On May 25, 2017 4:12 PM, "shailesh hejmady" wrote:
Hi Respected Concern,

I am going through some difficult phase of life due to some financial crisis since few months at home. But I would like to assure you that I a GENUINEly interested in paying my outstanding. I agree to the fact that I am liable to pay the outstanding due to DHFL and I assure that my all dues would be cleared by this month end and will continue to pay regular emi.

However the way we are been treated is ridiculous we forced to deposit money where I am short of funds. I requested your executive that the entire bdue will be cleared by Monday i.e. 29th of May 2017 in cash. But he is threatening us of throwing us out of home.

Please understand my wife is pregnant at the moment and she was called spoked rudely. She almost went for a sucidal attempt.


It's a humble request from DHFL authorities to please understand​ my problem and please accept this GENUINE request.

The contact number of the person from whom i am getting the call [protected] and his name is Mr Ganesh
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Jul 7, 2017
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Shailesh Hejmady,

We have forwarded your query to the concerned team. However, request you to share your mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Jun 06, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Shailesh Hejmady,

We understand that our customer care team has looked into your query and provided the best possible resolution via email. We hope we have been able to clarify the concern raised by you.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on[protected].

Regards,
Team DHFL
Complaint comments 

Comments

Dear Sir,
I have Minus balance in my loan account no 00002957, i have home sheld policy of Rs. 24446/- I was applied for refund of my - 4000/- and balace amount of policy before one month still I don t have any refunds in my given account,
I was closed my loan in month of april 2017.

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