[Resolved]  Dewan Housing Finance Corporation [DHFL] — home interest rate[protected]

I have took home loan from dhfl on nov 2016 at 9.35 interest rate - floating and with in one month market interest rate has been changed to 8.35%. After few complaints to dhfl they agreed to change the interest rate to 8.85 in this year by paying 3000 inr and they changed the interest rae to 8.85 still above the market. With in a month a suddenly i have received a message that the rate of interest rate changed to 9.02. I still dont understand they changed the interest rate after lots of fight to 8.85 that too above the market value and with in one month how can they change the interest rate with out calling the account holder.
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Sep 3, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Teja,

We are keen to assist you with your concern. Kindly share us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
Jul 31, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Teja,

We would like to inform you that we are yet to receive your email ID, mobile & loan account number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team
Verified Support
Aug 02, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Teja,

Your query is o[censored]tmost importance to us. However as we have not received your email ID, mobile & loan account number. Your concern has been closed from our end.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
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    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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