[Resolved]  Dewan Housing Finance Corporation [DHFL] — home loan application no[protected]

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.dhfl.com

Dear DHFL Team,

This is for your notice that i am taking home loan From your Branch which is located to sector 2 noida.

Previously i was dealing with Ms Preeti & she were not able to sorted out my Problem as per the below:

First i got 55lac amt approval from DHFL which i have declined & requested for only 30lac rs.

Mr Nitin from the branch told to ok for that, Preeti has taken all the doc from Home & given me surety that will get loan before 20th March. They have deposit my 2 cheque ( 9558/- & 8500 rs) when i asked Ms Preeti that why & how you can deposit customers cheque without informed, She was very rude with me then i called to Mr NItin and asked but have not got any positive response from him also.

Then I called to Branch Head MR Mukesh & he has given me surety that they will call you and tell you everything.

Have not got call & i called to Mr Nitin Again then he said 1 cheque is for processing fee & other is for This month interest.

I have asked that why i ll give interest however i am not getting amt in this month, After That not got any positive response from him, called 2 times to Branch head Mr Mukesh but dont think he will help me.

After that i got call from DHFL insurance department that we have done your 2 insurance, i got clarity which 2 but i told them i never asked for critical insurance so why you are doing, I need that insurance which will give benefits to my family in future.

Sir just want to understand that is This professional things with DHFL?

Sorry i am writing this mail to you but this is actually very very unprofessional things which your employ done & doing with me.

Need your support & involvement to solve this & i hope i will get positive response from you.

There is More mismanage things which i will tell you on the phone.
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May 9, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Sumit,

We are keen to assist you with your concern. Kindly share us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
Mar 30, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Sumit,

We would like to inform you that we are yet to receive your email ID, mobile & loan account number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team
Verified Support
Apr 02, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Sumit,

Your query is o[censored]tmost importance to us. However as we have not received your email ID, mobile & loan account number. Your concern has been closed from our end.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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