[Resolved] Dewan Housing Finance Corporation [DHFL] — Home loan & Interest Rate | |||
Hi, It is not acceptable from your team member, since last 6 months I m getting touch in one of your Sales Person Mr.Anand Kumar Mishra for perusing Rate of Interest for Home Loan taken before 6 month from your DHFL Bank. At the time of loan agreement Mr.Anand Kumar Mishra said the rate of interest @9.55% but the sanction letter issued rate of interest given @9.80% P.A. Also monthly EMI calculating @9.80% P.A instead of @9.55% P.A. Here is he huge loss against repayment for me. Also he said rate of interest @9.80% P.A applicable for only one month afterwards rate of interest automatically applicable @9.55% P.A but isn’t not unchanged till date. It is affected on other customers also. It is huge misguide to customer at the agreement procedure. I am taking follow up with him last 6 months but he says till interest waiver approval not received from upper level till date. Kindly take on priority for this issue and resolved ASAP. Also provide the SOA. It is appreciate to give revert from your side. Was this information helpful? | |||
May 11, 2017 Complaint marked as Resolved Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint. Apr 07, 2017 Updated by Parabrupesh Hi, It is not acceptable from your team member, since last 6 months I m getting touch in one of your Sales Person Mr.Anand Kumar Mishra for perusing Rate of Interest for Home Loan taken before 6 month from your DHFL Bank. At the time of loan agreement Mr.Anand Kumar Mishra said the rate of interest @9.55% but the sanction letter issued rate of interest given @9.80% P.A. Also monthly EMI calculating @9.80% P.A instead of @9.55% P.A. Here is he huge loss against repayment for me. Also he said rate of interest @9.80% P.A applicable for only one month afterwards rate of interest automatically applicable @9.55% P.A but isn’t not unchanged till date. It is affected on other customers also. It is huge misguide to customer at the agreement procedure. I am taking follow up with him last 6 months but he says till interest waiver approval not received from upper level till date. Kindly take on priority for this issue and resolved ASAP. Also provide the SOA. It is appreciate to give revert from your side. My Loan Code[protected]  Verified Support Apr 10, 2017 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Parabrupesh, We have forwarded your query to the concerned team. However, request you to share your email ID and contact number as well to help us trace your issue and resolve it at the earliest. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL Verified Support May 11, 2017 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Parabrupesh, We understand that our customer care team has looked into your query and provided the best possible resolution via email. We hope we have been able to clarify the concern raised by you. For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on[protected]. Regards, Team DHFL | |||
 2 Comments | |||
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My mobile number [protected] & mail id rparab.[protected]@tmf.co.in
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 12, 2017
Verified Support
Dear Mr. Parabrupesh,
We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.
Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].
Regards,
Team DHFL
We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.
Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].
Regards,
Team DHFL
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![Dewan Housing Finance Corporation [DHFL] Phone](/img/bn/phone.svg "Dewan Housing Finance Corporation [DHFL] Phone"){kind=small}
+91 22 6600 6999
+91 22 6106 6800
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201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
Is there any particular problem that you are facing with our product/service? Kindly share your email ID, mobile & loan a/c no. so that we can contact you.
Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].
Regards,
DHFL Team
We would like to inform you that we are yet to receive your contact details. We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you.
Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].
Regards,
DHFL Team
Your complaint is of utmost importance to us. However as we have not received your contact details. Your complaint has been closed from our end.
Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].
Regards,
DHFL Team