[Resolved]  Dewan Housing Finance Corporation [DHFL] — home renovation loan

Address:Garhi Peer Khan, Thakurganj, Lucknow, Lucknow, Uttar Pradesh, 226003

I took a loan from dhfl in may 2017, and they set up an ecs for the 10th of every month. I objected to it, but they didn't take any action. My salary never comes before 10th of the month, and due to my other responsibilities i am not able to save enough amount in the previous month to pay their emi on time.
I asked them a number of times to adjust the date of my ecs from 10th to 17th or 18th of the month but they don't care about it. Almost every month ecs bounces and i have a pay 560 rs bounce charges as extra. I consider this as harrassment of the consumer and request consumer court to initiate an action against dhfl regarding this.

Your's sincerely
Ishrat rehana
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Mar 29, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Feb 23, 2019
Updated by Mirza Shariq Beg
Please take some serious action asap.
Verified Support
Feb 25, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mirza,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Complaint comments 

Comments

I need my provisional certificate for tax rebeat and monthly statement no response to local branch
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Mar 4, 2019
Verified Support
Dear Ashok,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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