[Resolved]  Dewan Housing Finance Corporation [DHFL] — interest rate reduction & pmay subsidy status

Address:New Delhi, Delhi, 110033
Website:www.DHFL.com

Dear DHFL,

I have requested my times to your branch as well as response to reduce my interest rate as much you can.

I am not able to pay charges again as i had already paid Rs.2850 for reducing to 9% but recently you have increased 3 times. You are requested to do the needful.

Second, I am waiting for the update on PMAY Subsidy and tracking part is missing in DHFL. Kindly share the current status and possible TAT.

I would appreciate if you can resolve these 2 complaints quickly. Requesting you to align someone to resolve asap.

Loan Account: 42787
Application Number: 01369988
Email Id: Vinay.[protected]@gmail.com
Contact: [protected]
Branch: Safdurjung, MG Road, Gurgaon

Thank you
Vinay Sharma
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Dec 21, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Vinay,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.
Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Nov 20, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Vinay,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Dec 07, 2018
Updated by Vinay Sharma 7
Not yet resolved.
Please contact on [protected]
Complaint comments 

Comments

I am mohini NEGI my loan no. 00004946 . My loan three instalments debited my account but my home loan cheque not release. I am worried because my rent 10.000 per month so I can not afford . Pls relese my home loan cheque
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Nov 14, 2018
Verified Support
Dear Mohini,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number to help us trace your issue and resolve it at the earliest.

Regards,
Team DHFL
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Dec 5, 2018
Verified Support
Dear Mohini,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
Team DHFL
This is to get your attention on the growing delay in the funds transfer and completion of registration for my home loan A/c 00003021. & App. No. 01903159

I, Mohd Sualyheen, S/o Qamaruddin resident of C-774, Gali No. -3, Chauhan Banger, New Seelampur, Delhi -110053. had applied for a home loan at your DHFL branch Noida on date 25th Aug'2018. for Rs.18, 04, 627. On the completion of my document submission, my loan account number was generated as 00003021. on 31st Aug'2018 and I was assured of funds transfer by 05th Sep'2018. and my DD was ready on date. 31st'Aug'2018 for Rs. 17, 50, 000/-. As per the agreement, my EMI was to start from ...

However, I was shocked to see a fake promises being made at DHFL personnel causing regular delay in disbursement of loan amount. Despite my regular followup, it has been now three months that the loan amount has not been transferred to the concerned person. Due to the delay, the registration process of the property has still not initiated causing much harassment to me and my family.

Additionally, the deduction of EMI started as per the agreed date on 10th Sep'2018. for Rs. 16, 188 . I have already paid two installments against a loan that has not even disbursed form your end and the third installment is due on 10th Nov'2018. as per the agreement.

I have been staying at a rented accommodation with my family and deduction of installments supporting the delay of funds transfer and non completion of registration have caused a double whammy to us. Being a salaried person, everyone has his/her own limitations and I hope you can understand this well.

Looking forward to a quick response from your side over the matter.

Thanks & Regards

Mohd Sualyheen
[protected]
Email ID- faiz.[protected]@gmail.com
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Nov 14, 2018
Verified Support
Dear Customer,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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